INSTALLS

 

World Net specialises in Kiosk & Digital Signage projects. In addition World Net has developed interactive applications, voice attivated systems and IPTV for hospitals.

 

The following projects undertaken by World Net are just some of the succesfully fulfilled project over the years of operations.

 
 
         

World Net provided NAB a comprehensive Internet banking kiosk product that includes:

 

  • Hardware, software, installation and on going support

  • Custom designed to suit the NAB environment and welcome customers

  • Web site controlled in a portal

  • Protected by reliable and robust security

 

This application has endured thorough scrutiny by several banks including their crime/fraud divisions and subjected to a 3rd party risk assessment by IBM.

 
   

 

 

 
   

 

Big Pond required a Digital Signage network for their retail stores. The system was to include Telstra screens as they shared the same retail space. For Bigpond each store had one large 50" screen with full motion video and four smaller LCD screens to display different products
The project had to link all the stores together and be schedule remotely. The software was supplied with an automated reporting system for proof of play and error checking.
The software and maintenance was on sold to a third party supplier. World Net manage the project through the on-seller.

 

 

 
         
   

 

Sydney and Perth Hilton required a Booking Display  to communicate to visitors and guests. The various activities being held, their times, locations and any other pertinent details. The Booking Display encourages self-service by providing customers with all the event information they need in an obvious and easy-to-access display.

With Booking Display you can:

 

  • Free up resources for other tasks

  • Provide improved customer service

  • Reduce the need to provide dedicated welcoming staff

  • Include complementary imagery on the display to enhance the aesthetics

  • Provide an opportunity for  suppliers and business partners to get exposure through the inclusion of advertising space on the display
     

 

 
         
   

 

Tabcorp was looking for a way to create a loyalty program they called R&R within their hotel venues. They used the kiosk to promote the R&R product and drive customers back.

 

The system has integrated:

  • Mag Swipe Reader

  • Bar Code Reader

  • Printer

  • Touch Screen

  • plus an additional mag swipe reader remote from the kiosk.

 

 
         
   

 

Westpac required a self-service kiosk enabling customers to access their Internet Banking Application. An acquisition tool in disguise, the kiosk would also be used to introduce customers to, and interact with Internet Banking so they make the move towards Internet Banking for most of their banking needs.


The business driver is based on the cost per transaction over the counter is approximately $2.80 compared with between $0.05 - $0.08 over the Internet.


World Net manufactured, installed,commissioned & maintained the units.

 

 

 

 
         
   

 

Teds used Digital Signage in the majority of their retail stores to assist with the promotion of their specialized services.
They advertise product specials along with their marketing campaigns.
The system is totally run by Ted’s staff and is updated remotely on a monthly basis.

 

 

 
         
   

 

Telstra were looking to promote mobile phone sales. They joined with Bigpond to install digital signage screens in the retails stores.

 

The content management and delivery system needed to provide a system for the network that had the following capabilities:

 

  • Targeted publication of rich media including video and flash files via the internet

  • Targeted publication of schedules which play media back on a designated schedule

  • Interactive kiosk displays

  • Support for multiple screen / hardware configurations
    Ability to remotely deliver application updates

  • Ability to log and monitor playback of all content

  • Monitor system availability vie heartbeat mechanism to assist in systems management

  • Ability to provide access to system statistics via internet web based interface

 

 
         
   

 

Sportspick wanted a user-friendly kiosk for hotel patrons to have the opportunity to tip weekly in Sportspick competitions on top sports including AFL, NRL and Racing, plus one-off events, ensuring season-long commitment and venue loyalty.
The system was tailored to local competition to suit patrons for the purpose of tipping on:

 

  • Australian Football League

  • National Rugby League

  • Weekly Racing

  • Plus one-off events, such as the Brownlow Medal and Grand Prix

 

The system provided the venues with:

 

  • Electronic tipping kiosk, with easy-to-use touch technology

  • Weekly scoresheets, saving staff time and costs

  • Point of Sale and promotional material to attract patrons

 
         
   

 

World Net was engaged to create three interactive games for the AFL sensation. The games were all unique to the venue and had to perform to a wide audience.
The first simulation was a copy of the popular Footy Show on channel nine. The players had turns in recording themselves as Eddie introducing the show and different segments. Once completed the player could go and view their performance.


The second simulation was of the triple M radio calling games of footy. Each player could record themselves calling parts of games. As with the footy show once they had completed the session they could go and listen to their call.
Third was the same as the triple M radio except it was the TV version on Friday night footy.
 

 

 
         
   

 

ANZ’s requirements mirror those of Westpac and as such the solution is identical. World Net supplied the complete solution with the exception of the kiosk cabinetry, but inclusive of all hardware, communications, maintenance and project maintenance.


 

 

 

 
         
   

 

The General Trader are a retail chain specialising in homeware products. They wanted Large-screen displays at the point of decision to educate customers and move them into higher-end products. The digital approach to in-store experience design allowed for a new world of branding possibilities.

 

 
         
   

 

Bendigo’s requirements mirror those of Westpac and ANZ and as such the solution is identical. World Net supplied the complete solution with the exception of the kiosk cabinetry, but inclusive of all hardware, communications, maintenance and project maintenance.
 

 
         
   

 

OOH Media's business revolves around installing and selling advertisements on traditional static signs. In the shopping centre market they engaged World Net to supply software for consumable advertising inside the centres.

The media was delivered remotely across a wireless private network.

The scheduling system is set up to work with the sales department and billing. The media is scheduled to different screens based on campaigns and location. Each media file has a start and expiry date.

 


 

 
         
   

 

World Net developed an IPTV Patient Entertainment and Communication System (H-PECS). This system provides healthcare facilities with an end-to-end interactive solution that brings new life to the television system.

 

H-PECS’s IPTV delivers all popular media content, along with secure browser content that can be customized to suit every different environment. This system is modular so as functionality can vary between hospitals and patients.

 

Functionality:

 

  • Watching a wide range of popular movies

  • Listening to their choice of music

  • Surfing the web

  • Receiving and sending e-mails

  • Watching TV channels with digital quality

  • Games

  • Messaging etc.

  • Patient Information

  • Food Ordering

  • Voice Activation

  • Clinical Trials

  • And more…
     

 

 
         
   

 

Info Safe Kiosk - This project was an initiative to replace the materials and handling information at the key areas of the factory. It enabled the safety information to be updated on the fly, and manage all the versions.
The system was connected to the Holden data network. It had an industrial mouse and a standard keyboard.
 

 

 
         
   

 

World Net developed the first music download kiosk under contract for Intel out of Portland USA. The kiosk also allows users of MP3 shopping portals to view and interact with on-air music videos, while dynamically downloading music from multiple record labels via broadband Internet access. Shoppers at participating music retailers can interactively purchase the music being broadcasted while retailers can select which titles to offer, providing a cost-effective retail outlet to market and distribute multimedia content.

 

 
         
   

 

Australia Post employ approximately 33,000 employees Australia wide of which only 10,000 have day to day access to a PC / Work Station. Over the past 2 years Aust Post have invested time and money in “Web Enabling” their Human Resources and Superannuation information. The result being that 90% of the day-to-day enquiries the HR department handle can be satisfied online via their “My Benefits” portal.

 

The business driver is to empower the 23,000 employees, ie: Mail Sorters, Truck Drivers, Store men etc, with the same benefit of access to the “My Benefits” portal via the kiosks. As a result the pressure is taken off the HR department and equality is restored within the employee base.

 

The kiosk shell for the trial is just an off the shelf World Net design, the “Plinth”. Post trial a kiosk will be designed to meet with the necessary décor and Occupational Health and Safety standards set by Aust Post. 

 

 
         
   

 

Domino Pizza asked World Net to supply a combination of traditional static menu with Digital Signage. Dominos scheduled the media from their head office to suit the product and price changes.

 

The Menu boards can be used in quick serve restaurants, doughnut shops, bars, and coffee shops as a way to increase sales, improve ambiance, and streamline business operations.

 

 
         
   

 

BP, in conjunction with partly owned Wishlist.com required a self-service kiosk enabling customers to access 20 plus Wish List hot products, Mapping service with printer, SMTP, POP, Video & Picture Email and access to certain parts of the BP Web Site plus news, sport and weather bulletins.

 

The business driver is multifaceted and based on giving clients access to online services. The main driver is giving access to 20 “Hot Products” from Wishlist.com. The purchases are delivered to and stored free at BP Connect awaiting collection. BP shares in the profits and forces a return visit by the customer. The other services are free with email and mapping proving popular motivators to lift foot traffic in store.

 

The kiosk shell was design specifically to meet with the décor and working constraints set by BP. Of particular concern was the clever use of space as retail stores value space higher than most. As a result the final design was built as a stand up unit with a small footprint. Constructed from stainless steel and powder coated mild steel, the kiosk is complete with a touch screen LCD monitor, thermal printer, PC, video camera, keyboard and track ball.

 

 
         
   

 

World Net and Foodland conducted extensive trials in a Foodland store in Adelaide on digital signage over a three month period. The results and trial parameters where design to calculate the sales one month prior to the signage being installed. Then one with the signage and one more month after the signage was removed.

The scan data produced approximately 40% increase in sales on the products displayed on the signage from the previous month. Once the signs were removed the sales dipped back to the same figure before the signage was installed.

No products were discounted during the trial.

 

 
         
   

World Net designed and built 6 prototype kiosks for HMV to be placed in their retail outlets. Whilst merely used initially to introduce customers to the HMV website they will develop into an online purchasing kiosk for both company CD and self service compilation CD’S.

 

 
         
   

 

Monash University had developed an extensive Intranet-based portal for information about university life. Username and password protected, the portal allowed users to build personal pages, such as; Class schedules, Lecture notes etc.

Objective
Fast, simply access to the portal across the campus was required. Equipment would have to be both sturdy and durable to withstand potentially demanding environments. The solution must also have a small footprint in order to fit into various existing locations easily.

Solution
World Net proposed “MyMonash" portal kiosks. A custom kiosk would be adapted from World Net’s Plinth kiosk. Fitted with new LCD monitors, the hybrid kiosks had a shortened base that allowed placement in shallow-depth locations.
 

 

 
         
   

 

The Spotless Group provides uniform laundering, grounds maintenance, plastics manufacturing and large venue catering and is Australia’s 5th largest employer. In 2000 provided extensive services to the Sydney Olympic Games.

Spotless determined it required staff rostering kiosks for its 4000 staff only a week before the Olympic Opening ceremony to manage. World Net was able to design, deploy and commission kiosks over 900klm away in just 4 days. The result was a resounding success.

Spotless needed kiosks in the athlete’s dining room for staff rostering. The kiosks where to be connected via Spotless’ intranet.

Specific function provided:

 

  • Human resource and telephone support required additional channels to cope with workers’ rostering

  • Link to Spotless’ intranet and an Internet-based staff rostering application

  • Allows Spotless to check on the kiosks activities at any time

  • Reports are dynamically updated, and can be searched and queried

  • Single point administration

 

 
         
   

 

Foster's makes and markets Australia's most famous beer, Foster's Lager, as well as Australia's leading beer brands including Victoria Bitter, Crown Lager, Carlton Draught and Cascade Premium Lager. Foster's also produces Australia's best-known wine labels such as Wolf Blass, Jamieson's Run and Yellowglen and leading US wines such as St Clement, Stag's Leap and Chateau St Jean.
Today, Foster's is one of the world's leading brewers and the leading global premium wine company, employing about 14,000 people.

These kiosks were utilized in Bars as a promotional games kiosk. Patrons would receive a token upon the purchase of a beer and would play one of three different games and win prizes.
World Net was awarded the contract to build 30 Promotional Kiosks.

 

 
         
 
     

T +61 3 8779 5601 > F +61 3 9681 6647 > E sales@worldnet.com.au > 387 City Road South Melbourne Victoria 3205 Australia

 

 

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